Chris Evans

20th August 2025

What does Monzo's sortie into the mobile market mean for Britain's beleaguered telecoms companies?

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Monzo’s surprise move into the broadband market was a signal of shifting dynamics in the UK telecoms industry. What at first looks like a fintech dabbling in a new vertical is, in fact, a calculated entry into a sector undergoing quiet structural change. Plimsoll’s latest analysis of the UK’s leading telecommunications companies reveals an industry where respectable sales growth and consistent profitability coexist with falling company valuations and high levels of debt. This disparity suggests that new entrants such as Monzo may see opportunity where others perceive risk.

According to Plimsoll’s latest assessment of the UK’s leading telecommunications services companies, just over half are still managing to grow their sales. Profitability remains thin, but positive average margins are holding at 2.3%, and nearly 60% of companies are trading profitably. While not stellar, these are not numbers that typically accompany a slump in valuations.

Yet, valuations are slipping. Over the last five years, average company values in the sector have fallen or flatlined in four of them. This year has continued the downward trajectory. For an industry where demand remains steady and digital infrastructure is seen as a national priority, this disconnect invites a deeper look.

Plimsoll’s data suggests that debt may be the deciding factor. Nearly 30% of the industry is now considered highly indebted, with many companies taking on significant financial leverage to invest in network upgrades, spectrum acquisition or customer acquisition campaigns. As interest rates have risen over the past two years, the cost of servicing that debt has become a major drag on future cash flows, and in turn, valuations.

This pressure is not felt equally. Roughly one in six companies are very well positioned, with a strong core. These firms are largely debt-averse, consistently profitable and growing both sales and market share. At the other end of the spectrum, over one in five firms are rated by Plimsoll as in serious financial danger, and almost 30% have recorded losses. This group is particularly vulnerable to even modest increases in borrowing costs and may struggle to retain customers if forced to pass those costs on.

The falling valuations, then, are less a verdict on telecoms as a business model and more a reflection of rising financial risk. Plimsoll’s analysis highlights how even stable sales and operating margins can be undermined by aggressive balance sheets. For companies already stretched, rising wholesale prices, labour costs and regulatory scrutiny only compound the problem.

Monzo’s warning has brought attention to rising costs for consumers. Plimsoll’s data brings attention to rising financial fragility for providers. The next 12 months could be decisive. For some, this will be an opportunity to consolidate, acquire and strengthen. For others, the combination of debt and declining investor confidence may prove insurmountable.

With its comprehensive analysis of company performance, debt levels, profitability and valuations, Plimsoll continues to track these diverging paths in real time. In an industry undergoing transformation, the ability to distinguish between short-term pressures and long-term viability is more valuable than ever.

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